Answers to questions pertinent to our shareholders can be found below.
How do I contact PageGroup registrar?
PageGroup registrar is Capita Registrars and they can be contacted at:
Capita Registrars Ltd,
34 Beckenham Road
UK 0871 664 0300 Calls cost 10p per minute plus network extras
Overseas ++ 44(0) 208 639 3399
++ 44(0) 8658 3430
How do I change my registered address on the PageGroup share register?
You should notify Capita Registrars in writing. If you hold shares in joint names, the notification to change address must be signed by the first named shareholder.
What do I need to do if I change my name?
You should notify Capita Registrars in writing of any change to your name, providing documentary evidence, such as a copy of your marriage certificate or change of name by deed poll, and enclose your share certificate for amendment. If you need un-cashed dividend cheques to be reissued in your new name, please also include them in your envelope.
My share certificate has been lost or stolen. What should I do?
If you lose your share certificate, or it has been stolen, you should inform Capita Registrars immediately by telephoning them on +44 (0) 870 162 3100. A record of the missing share certificate will be made to prevent it being used and a letter of indemnity will be sent to you to sign. In signing this indemnity, you are confirming that if the missing share certificate subsequently comes to light, you will return it to Capita Registrars to be cancelled. This is to protect PageGroup from possible misuse of your certificate while it is not in your possession. A replacement certificate will then be sent to you. There is a charge for this service, so we advise you to keep your share certificates in a safe and secure place.
I have not received my last dividend cheque. What should I do?
Please contact Capita Registrars, who will investigate the reason for non-receipt. You may wish to have future dividends paid directly into your bank or building society account.
I have found an out of date dividend cheque. What can I do?
PageGroup dividend cheques may be cashed within twelve months of issue. After this time they need to be reissued. You can do this by returning the cheque to Capita Registrars. To avoid this problem, you should consider having your dividend cheques paid directly into your bank or building society account.
I am receiving more than one set of PageGroup communications. How can I stop this?
If shares are bought at different times the registration details given to Capita Registrars might differ slightly on each occasion (e.g. Mr John P Smith or Mr John Smith). This can result in our registrar opening two accounts with slightly different details. This in turn leads to a dividend cheque being issued in respect of each account each time a dividend is paid, and the duplication of other shareholder communications. If your shareholding is duplicated in this way, please contact Capita Registrars to correct this.
How frequently and when are dividends paid?
PageGroup normally pays dividends twice a year, usually in June and October.
My partner (or relative) has passed away. What should I do about their shareholding?
Please contact Capita Registrars at your earliest opportunity. They will assist you with the documentation required and be able to make the process as straightforward as possible for you.
How do I transfer my shares/shareholding?
At some point you may wish to transfer some or all of your shares to someone else (for example your partner or a member of your family). To do this you will need to complete a share transfer form, which is available from Capita Registrars. The form should be fully completed and returned with your share certificate representing at least the number of shares being transferred. Capita Registrars will then process the transfer and issue a balance share certificate to you if applicable. Capita Registrars will be able to help you with any questions you may have about completing the form.
How can I check my registered details?
You can log onto www.capitaregistrars.com where you will be able to check your shareholding. The service is secure, free and easy to use. You will need your Investor Code to access this service; this can be found on your share certificate or a dividend tax counterfoil.
How do I buy and sell PageGroup shares?
You can do this through a stockbroker or your bank. PageGroup does not offer a share dealing service.
When does PageGroup report its results?
PageGroup financial year runs from 1 January to 31 December. Half year and full year results are reported August and February/March respectively, with 1st and 3rd quarter updates in April and October.
Can I donate my PageGroup shares to charity?
PageGroup is aware that shareholders who hold a small number of shares may be retaining these shares because dealing costs make it uneconomical to dispose of them. ShareGift, the charity share donation scheme is a free service operated by The Orr Mackintosh Foundation (registered charity 1052686) to enable shareholders to donate unwanted shares to charity. Should you wish to donate your shares to charity in this way you should contact ShareGift for further information:
ShareGift, The Orr Mackintosh Foundation, 17 Carlton House Terrace, London, SW1Y 5AH
020 7930 3737